Andrew Heins

When I was a kid, the Internet was going to change everything. It has - just not in the ways we were hoping. Twenty years in, I'm reckoning with the decisions we made, and the culture we built. Can we still deliver on the promise? Welcome to my website. Don't forget to sign the guestbook.

Andrew as a kid with a computer 1990

Latest Writing

In a world where opinions are inescapable noise, I try to limit my writing to things worth reading.

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Curated

AI Fundamentals: Why Your AI Implementation Falls Apart And How to Fix It

Every team is building their own AI tools. Nobody's talking to each other. Here's what that costs and how to fix it before it gets worse.

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I'm President of Cantilever, a digital agency I've been part of since 2012. We build and maintain websites for organizations that take their digital presence seriously — strategy, design, and development, from a team that's been doing this long enough to know how to get you real results.

If you're thinking about your website, we'd like to talk.

How I Think

Keep Your Promises

Businesses run on promises. You make a promise to deliver a product, a service, or a career. Good businesses keep their promises. I help them do that.

Tech as an Enabler, not an End

While technology changes fast, your basic business promises probably don't. Technology can be a tool to help you deliver, and I help decipher what's worth chasing, and what's just a trend.

People First

We build businesses to support ourselves and our families and uplift our communities. Profits make this possible, but when profits start hurting people, it misses the point.