Helping organizations communicate clearly in a world that moves fast.

I'm Andrew Heins, President at Cantilever, a digital agency. I've been on the internet since MUDs and Geocities, and I'm still trying to figure out what we built. I still think we can deliver on the promise we saw in it as kids.

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I've spent the better part of fifteen years helping organizations figure out what they're actually trying to say — and then build the digital infrastructure to say it reliably. I'm President of Cantilever, a digital agency that works with companies serious about their digital presence. I write here about strategy, technology, and the harder questions underneath both: what we're building, who it's for, and whether the tools we're using are actually serving the outcomes we care about.

A few principles have shaped how I think about this work. They're not a framework I invented — they're patterns I kept running into until I started taking them seriously.

Keep Your Promises

Business runs on promises. You make a promise to deliver a product, a service, or a career. Good businesses keep their promises. I help them do that.

Tech as an Enabler, not an End

While technology changes fast, your basic business promises probably don't. Technology can be a tool to help you deliver, and I help decipher what worth chasing, and what's just a trend.

People First

We build businesses to support ourselves and our families and uplift our communities. Profits make this possible, but when profits start hurting people, it misses the point.

I'm President of Cantilever, a digital agency that builds and grows digital presences for organizations serious about their online footprint. We do strategy, design, and development — and we're honest about which problems we can solve and which ones we can't.

Cantilever is the place to start →

Get in touch

I'm reachable by email and on LinkedIn. If you have a question about digital strategy, want to discuss something I've written, or are interested in working with Cantilever, I'd like to hear from it.